Shop Policies

Shop Policies

This is where you find the small print, but if you would like further information or would like to ask a question please email hello@ickleshop.com

Shipping

UK shipping - 3-5 working days – all items will be sent via Royal Mail, First Class Recorded unless otherwise specified. This means someone must sign for your delivery otherwise it will be retained at the sorting office for your collection.

Worldwide Shipping – all items will be posted via standard airmail. Please contact me if you would like to add ‘Airsure’ insurance to your delivery at an extra cost. Delivery times are normally 5 – 10 working days but items can be delayed at customs within your country, which is unfortunately out of our control. There will be a customs declaration label on all overseas packages.

Payment

Payment must be received before an item will be shipped.

At Ickleshop we accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. Your transaction is secure - PayPal automatically encrypts your confidential information.

You do not require PayPal account to make a purchase from this store but if you can use it if you want to.

Refunds

Where possible I will send a replacement at no extra cost as an alternative to refund.

I am happy to refund any faulty item upon receipt of return, it is the customer’s responsibility to contact hello@ickleshop.com before return so arrangements can be made. Unfortunately I cannot refund postage.

Copyright

All items and designs are copyright of Soni Speight(© Soni Speight 2009) unless otherwise indicated. Please respect my moral rights as an artist and credit me if featuring my work.